Thursday, August 26, 2010

Diamonds or Rubies?

So I am a trainer where I work, which is Customer Services. I love my job, cliched I know, factual though it is. So I have to train agents who I work with on these things called Soft Skills, they are basically things that make you more human and friendly and empathetic on calls. So I love doing that, now I am not going to claim to be Mr. Positivity believe me I'm not but little things like watching people using the stuff I teach them on a call and it working gives me this Champaign feeling, that is all bubbly and excited.

So I don't have to make any major life decisions at the moment of time in my life however there is always this niggling feeling in the back of my skull saying "Backup Career" which would be amazing because I love it (obviously) however when is it that you have to make the decision of 'I want to be a ...'. When I was younger I always wanted to be a Teacher (I know one of the standard replies children give their parents) and then when I was in school I decided I wanted to be a research scientist which was a big jump from Teacher.

Now I am at that point in my life where I want to have a decision made for the decision I will have to make. Research Scientist, Teacher or Call Centre worker. I would scoff at my brother who worked his way up through Paddy Power and is now a manager in an IT division, and I always refereed to him as a "lifer" and now a days I see myself more likely to stay within the company than him. I get to use Twitter on a daily basis for work purposes... remind anyone of Codex from the Guild working in Cheesy Beards? Well it's not a grimy and way more fun!

But when do you make that decision in your life where your going? Last minute gut feeling decision or well thought out blog angst filled decision. Well either way I am sure I'll land on my feet but I want to land on my feet after a double summersault with a pirouette.

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